一、工作內(nèi)容:
1、前臺接待；                                                                                                              
2、每周完成客服部需求物品盤點，根據(jù)剩余情況提出采購和領(lǐng)料；                                                                                                         3、根據(jù)客戶狀況更新ERP系統(tǒng)信息；                                                                         
4、做好客戶入住前、入住中和出所后各項客戶服務(wù)工作；                                                                                                                                                                           
5、溝通協(xié)調(diào)處理相關(guān)客戶需求和問題；                                                                
6、完成媽媽課堂前期對接和通知工作；                                                                 
7、做好各項增值服務(wù)活動現(xiàn)場布置和執(zhí)行工作；                                                  
 8、完成領(lǐng)導(dǎo)交辦的其他行政事務(wù)。                                                                                                      
二、人員要求:
1、大專及以上學(xué)歷（工作經(jīng)驗豐富者可放寬到中專以上學(xué)歷）；    
2、形象氣質(zhì)佳，親和力強，服務(wù)意識強；                                                                                                 
3、溝通能力佳；                                                                                                             
4、能熟練運用各項辦公軟件。                                                        
三、工作時間：
早晚班（早班:8:30-17:30，晚班11:30-20:30）（排休，不固定周末，介意者勿擾），公司入職繳納五險一金，包工作餐。